Reference

How hhe55 Handles Your Personal Information

Your account data, wallet details and session activity are handled with care and kept separate from any third party that has no direct role in running your account.

Account data protectedbKash, Nagad, Rocket payment details securedNo third-party sale of your informationYour right to access and delete
hhe55 How hhe55 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what data we hold on your account, ask for a correction, or request deletion, our account support team handles these requests directly. You do not need to go through a third-party service — contact us through any of the channels below and we will respond to your data request as promptly as our review process allows. Availability of support channels may vary depending on your region.

Live Chat Start a live chat session from your account dashboard. Identify your request as a privacy or data query and our team will open a dedicated review.
Email Support Send your data request to our support email address listed inside your account settings. Include your registered mobile number for faster verification.
Account Help Centre Visit the Help Centre within your account to submit a formal data access or deletion request. Requests are tracked so you can follow the status.
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Security around your account data is not a single setting — it is a set of practices that run across every layer of the platform. From the moment a bKash deposit reference enters our system to the point your withdrawal is confirmed via Nagad or Rocket, each record is handled with access controls that limit who inside our team can view it. Here is what that looks like in practice.

Encryption in Transit and at Rest

All data moving between your device and our servers travels over SSL encryption. Stored account records, including payment references from bKash, Nagad and Rocket, are encrypted at rest.

Cookie and Tracking Control

We use session cookies to keep your account login stable and analytics cookies to understand which pages are used most. You can turn non-essential cookies off in your browser at any time without losing account access.

Data Retention and Deletion

Account data is retained while your account is active and for any period required by applicable law in your jurisdiction. Once that period ends, records are purged from live systems on a scheduled basis.

Who to Contact for Changes

To correct, export or delete your personal data, contact account support via live chat or the email address in your account settings. We verify your identity before processing any change.

Common Questions About Your Privacy on hhe55

These are the questions we hear most from account holders about how their data is managed. If your question is not here, reach out through live chat or the Help Centre inside your account.

We do not sell or share your bKash, Nagad or Rocket transaction references with any party that is not directly involved in processing your payment or maintaining your account.

Submit a data access request through your account's Help Centre or email support. We verify your identity first, then provide a summary of the data linked to your account.

Yes. Send a deletion request via live chat or support email. We process it within the timeframe permitted by applicable law in your jurisdiction, then confirm when the purge is complete.

Closing your account stops new data collection. Existing records are retained only for as long as local law requires, after which they are removed from our live systems on schedule.

We use session cookies to keep your login active and analytics cookies to improve the account experience. Non-essential cookies can be disabled in your browser settings without affecting your ability to log in.

Yes. Mobile sessions use the same SSL encryption as desktop. Your session token is tied to your device login and expires when you sign out, reducing the risk of unauthorised access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.